TERMS AND CONDITIONS OF THE FACILITY MEMBERSHIP CONTRACT
This document outlines the rights and responsibilities you have with regard to the ability of MoonClerk to directly debit your credit/debit card for any instalments or fees due by you under the terms and conditions of this Contract and DDR Service Agreement, the terms of which are stated below. All queries regarding the provision of services by the Facility should be directed to the Facility.
2. PARTIES TO CONTRACT
The "Facility" means the organisation providing the service for which the Customer is paying. The "Customer" means the person or party authorising this Contract. All communication relating to this Contract is to be sent directly to Kundalini Yoga Brisbane. The Customer acknowledges that MoonClerk has been contracted by the Facility to collect the Instalments due under this Contract, and also acknowledges that all rights of the Facility pursuant to this Contract are able to be enforced by MoonClerk as if it were the Facility without any involvement on the part of the Facility or the consent of the Customer.
The Customer agrees to pay the instalment amount at the agreed payment frequency until this Contract is terminated in accordance with clause 4 below. Should there be any arrears in payments the Customer authorises MoonClerk to debit the outstanding balance in order to bring the account up to date.
4. TERMINATION OF CONTRACT
The Customer may terminate this Contract before the expiry of the minimum term or payments if all the instalments and fees due up to the date of termination are paid. If a cancellation fee has not been specified as part of the Special Conditions then this contract may not be cancelled before the expiry of the minimum term or payments. After the expiry of the minimum term or payments, and after all instalments and fees due have been paid in full, the Contract shall continue indefinitely until such time as the Customer requests termination of the contract with a minimum 15 days notice. There will be a period of notice of 30 days unless otherwise specified by the Facility between the date of request and the date of actual termination during which any payments due must still be paid in full. The Customer shall not consider that this contract has been terminated until such time as this is confirmed in writing to the Facility.
5. BREACH OF CONTRACT
The Customer, MoonClerk and the Facility each hold reciprocal rights of termination for a material breach of any term or condition of this Contract. The Contract will be terminated upon receipt of written notice outlining the relevant breach.
A Customer's "personal information" (as that term is defined in the Privacy Act 1988 (Cth)) will only be used by the Facility to provide you with the services contemplated by this Contract.
To the extent permitted by law, the Facility hereby excludes any liability of the Facility to the Customer in contract, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Customer and/or any other person, or for any costs, charges or expenses incurred by the Customer, arising from or in connection with this Contract.
8. CREDIT/DEBT REPORTING AGENCIES
Upon default by the Customer in regard to any obligation under this Contract and failure to remedy the default after notification by the Facility, the Customer authorises the Facility to notify any debt collection/credit reporting agency of the default. Should this occur then at the Facility's sole discretion it may terminate the contract at which time the full outstanding balance for the remainder of the minimum term or payments (including any current arrears) shall be due in full. The Customer authorises the Facility to add to the outstanding debt a fee of $50 (being the Facility's expenses reasonably incurred in collecting the debt) upon initial referral to the debt collection/credit reporting agency.
9. PROVISION OF SERVICE
Change of location (if within 7 km of the previous location) or ownership or the name of the Facility does not absolve the Customer of responsibilities under the terms and conditions of this Contract.
The Customer may at the sole discretion of the Facility be able to transfer this contract to another person. Any transfers to a new Facility must be as a result of the relocation of the Customer to another town or city. Should a transfer occur all of the terms and conditions of this contract shall apply except the payments may be adjusted to be in line with those normal charges made by the new Facility.
11. ENTIRE AGREEMENT
This Contract, the DDR Service Agreement and any membership agreement entered into between the Customer and the Facility (the "Facility Membership Contract") constitute the entire agreement, understanding and arrangement (express and implied) between the Customer and the Facility relating to the subject matter of this Contract and supersedes and cancels any previous agreement, understanding and arrangement relating thereto whether written or oral. In the event of any inconsistency between the term(s) of this Contract, the DDR Service Agreement and the Facility Membership Agreement, (where such inconsistent term(s) specifically relate to the rights and obligations of the Facility, other than the right to unilaterally vary fees payable), the term(s) of the Facility Membership Agreement (which specifically relate to the rights and obligations of the Facility) will prevail only to the extent of such inconsistency. If any provision of this Contract is invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions will not be affected and such invalid, illegal or unenforceable provision is to be severed from this Contract.
TERMS AND CONDITIONS OF THE DIRECT DEBIT REQUEST (DDR) SERVICE AGREEMENT
1. INITIAL TERMS
MoonClerk will debit your nominated credit/debit card for the amounts and at the frequency of payments as agreed between us on the DDR Contract authorised and accepted by you.
2. CHANGE OF TERMS
In the unlikely event that the initial terms are to change, they can only do so in accordance with your Contract and we must give you at least 14 days notice of the changes including if applicable the new amount, new frequency and next debit date.
3. DEFERRING OR STOPPING A PAYMENT
Should you wish to defer a payment to another date you must contact the Facility before the date of that payment to request the deferment. Deferments are entirely at the discretion of the Facility and will depend on the length of deferment, the current state of your account and your past history. You may request us to stop an individual payment however you will still be liable to make this payment by some other method or your account will become overdue.
4. ALTERING THE SCHEDULE
Should you wish to alter the payment frequency or Day to Debit contact the Facility and at our discretion in most instances we will be able to make the changes you require. Any changes made will not affect the total amount you would otherwise have paid over the minimum term of your Contract.
5. CANCELLING THE PAYMENTS
You can cancel this Direct Debit Request Authority by requesting this of the Facility or your bank. Cancellation of the authority to debit your account will not terminate this contract or remove your liability to make the payments you have agreed to.
If you dispute any debit payment, you must notify the Facility immediately. The Facility will respond to your dispute within 7 working days and will immediately refund the amount of the debit if we are not able to substantiate the reason for it. If you do not receive a satisfactory response from us to your dispute contact your financial institution who will respond to you with an answer to your claim within 5 business days if your claim is lodged within 12 months of the disputed drawing, or within 30 business days if your claim is lodged after 12 months from the disputed drawing.
7. NON WORKING DAY
When the day to debit falls on a weekend or public holiday the debit will be initiated on the next working day.
8. DISHONOURED PAYMENTS
It is your responsibility to ensure that on the due date clear funds are available in your nominated account to meet the direct debit payment. Should your payment be dishonoured the Facility will debit both the current due payment and the now overdue payment(s) on the same day. The Facility may debit other fees or costs involved with debt collection in accordance with the terms and conditions of the Contract (refer to clause 8 Credit/Debt Reporting Agencies).
All enquiries should be directed to the Facility and should be made at least 1 working day prior to the next scheduled debit date.